We are seeking a dedicated and experienced Virtual Onboarding Specialist to join our team who love to help others. As a Virtual Onboarding Advisor, you will play a pivotal role in ensuring a smooth transition for new team members into our organization, regardless of their geographic location. You will be responsible for delivering engaging virtual onboarding programs, equipping new employees with the knowledge, tools, and support they need to excel in their roles. Other Duties include arranging transportation, accommodations, and entertainment for families, couples and individual travelers.
Key Responsibilities:
*Develop engaging and interactive training materials, including e-learning modules, presentations, videos, and documentation to facilitate the onboarding process.
* Host live virtual onboarding sessions using video conferencing and online collaboration tools, offering opportunities for interaction and Q&A.
*Provide ongoing support and resources to new agents, answering questions and addressing any concerns.
*Present, promote and sell packages using proven sales techniques to prospective customer
*Ability to interact, communicate and negotiate effectively
*Address customer inquiries in a positive, friendly manner.
*Collaborate with other departments to develop workable business solutions to customer satisfaction issues.
Requirements
Benefits
**If you are passionate about travel and helping new agents succeed and thrive within our organization and have the necessary qualifications, we encourage you to apply.
We are an equal opportunity employer, and we welcome candidates from all backgrounds to apply.
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