Virtual Administrative Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

WXpJWG5yR3JKek45Sk5XVHFMR0FWVm1qT2c9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Administrative Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Flexible hours, Afternoon shift,

Similar Jobs

Burger King

Restaurant Team Member Job at Burger King

 ...WHO WE ARE: We are a GROWING Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees... 

LTC Language Solutions

American Sign Language (ASL) Interpreter - Indianapolis, IN Job at LTC Language Solutions

 ...Description Do you have experience as an ASL Interpreter? We are looking for simultaneous ASL interpreters for conferences in...  ...working with teams Requirements ~ Bachelors Degree in American Sign Language ~3+ years of ASL interpreting experience ~ Experience... 

RWJUH Rahway Hospital

Ultrasound Technician Job at RWJUH Rahway Hospital

 ...Job Overview: The primary function of an ultrasound technician is to perform quality diagnostic sonographic exams and vascular studies on all patient populations of the hospital. Ultrasound exams are done in the ultrasound department, portably throughout the facility... 

SeekTeachers

Female Nursery Teachers Needed Job at SeekTeachers

Description Female Nursery Teachers Needed | Teach in Abu Dhabi | Teach in Dubai | ASAP and Next Acacdemic Year Start We are seeking a highly motivated and experienced Nursery Teacher to join our educational institution in Abu Dhabi... 

Superlite

Yard Foreman - Phoenix, AZ Job at Superlite

 ...Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building...