Job Description
We are a prominent insurance brokerage with a rich history of over a century in industry leadership. Our diverse clientele includes small startups to global innovators, and at our core, we empower your unique expertise to propel companies forward and advance your career.
At our heart, we support the holistic growth of our employees. With outstanding benefits, inclusive teamwork, and a collaborative environment, we foster an atmosphere where both you and your career can thrive.
As an employee-owned company, we focus on long-term growth over short-term gains. Our commitment to independence means championing great ideas and client success, while our ESOP program empowers you to build lasting wealth and ownership. At our firm, your future is in your hands.
About the Role
As a Senior Claims Consultant, you will independently oversee and manage claims programs for our esteemed clients. You'll collaborate closely with top-tier carriers and industry contacts, providing expert guidance on coverage and advocating for client interests. This role demands a proven track record in analyzing complex claims, crafting action plans, and resolving coverage disputes effectively.
What You'll Do
Monitor claims for key accounts from initial notice to resolution using an approved diary system for timely follow-up on critical issues.
Review and strategically plan the handling of new claims in partnership with clients and Account Executives.
Proactively identify and address potential coverage issues, offering consultative services to clients.
Facilitate client meetings and claim reviews to ensure swift and favorable claim resolutions.
Demonstrate exceptional knowledge and leadership in managing complex issues, fostering strong relationships with clients, carriers, and stakeholders.
Maintain transparent communication on claim statuses and impending issues to all parties involved.
This Job Is For You, If...
You excel in presentations and can influence others through logical, fact-based arguments.
You cultivate professional relationships across all levels, including C-suite and key decision-makers.
You thrive as a technical resource, providing mentorship and training.
You contribute actively to team goals within a collaborative environment.
You can establish and communicate workflow expectations, persistently finding solutions to overcome obstacles.
Experience and Qualifications
Minimum 10 years of claims management experience, ideally within a brokerage setting.
Preferred certifications such as CPCU or ARM, or equivalent professional designations.
College degree or Juris Doctorate preferred.
Advanced knowledge of casualty coverage, claim procedures, and terminology.
Experience in construction and agriculture sectors preferred, with exposure to first-party claims considered advantageous.
Strong communication, analytical, negotiation, and organizational skills, with the ability to adapt to changing priorities.
Fire & Casualty license required within 90 days of hire.
Don't Meet Every Preferred Qualification?
Research indicates underrepresented populations may hesitate to apply unless meeting all criteria. At our firm, we're committed to a diverse, inclusive workplace. If you're passionate about this role and possess relevant experience, we encourage you to apply. You could be the ideal fit for this or other opportunities.
More About Us
Compensation: Expected salary range $100,500 - $167,500, dependent on geography and experience.
Eligibility for an incentive program offering up to 12% of annual salary based on individual and company performance.
Benefits: Comprehensive package including Medical, Dental, Vision coverage, 401k with company match, Ownership through ESOP, Paid time off, Life Insurance, Disability benefits, Flexible Spending Account, Wellness programs, Professional development opportunities, and more.
Additional Perks: Discounts, financial coaching, identity theft protection, and more.
Equal Opportunity Employer
Woodruff Sawyer is dedicated to maintaining a discrimination-free environment and complying with all applicable federal, state, and local equal employment opportunity laws. We provide reasonable accommodations for applicants with disabilities during the application process and throughout employment.
Employment Type: Full-Time
Salary: $ 100,000.00 168,000.00 Per Year
Job Tags
Full time, Temporary work, Local area, Remote job, Flexible hours,