Manager - recovery - department of public health Job at City and County of Denver, Denver, CO

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  • City and County of Denver
  • Denver, CO

Job Description

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $ 60,669.00 - $ 100,104.00. We also offer generous benefits for full-time employees which include but are not limited to:

  • A guaranteed life-long monthly pension, once vested after 5 years of service
  • 457B Retirement Plan
  • 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
  • Competitive medical, dental and vision plans effective within 1 month of start date

This is a limited position with an expected end date of December 31st, 2025, with the possibility of extension.

Location

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. In this position you can expect to work in the office periodically but primarily in community connecting with clients, with the remaining days remotely as needed. Additionally, days and hours required for this position may vary occasionally to include nights and weekends. Employees must work within the state of Colorado on their off-site days.

What You’ll Do

Denver's Department of Public Health and Environment (DDPHE) is dedicated to advancing Denver's environmental and public health goals. DDPHE works collaboratively with city, state and community partners to conduct education, community engagement, and enforcement to promote healthy people, healthy pets, and a sustainable environment. DDPHE oversees a number of services related to public health and the environment and is comprised of six divisions: Division of Shared Services and Business Operations; Community & Behavioral Health; Public Health Investigations; Denver Animal Protection; the Office of Medical Examiner; and Environmental Quality. For more information on DDPHE’s programs and services, visit the DDPHE website at: Denver Department of Public Health and Environment.

We foster an inclusive culture by respecting the values, customs, and authenticity of everyone and by implementing equitable public health strategies so Denver communities can thrive.

The Community & Behavioral Health division has four openings for Case Managers (Roads to Recovery) . The Case Manager will hold a caseload of criminal justice impacted individuals experiencing homelessness, mental health and/or substance use-related needs, intending to prevent further criminal justice involvement, assist in diversion and deflection, and assist in reentry and reintegration following incarceration. Roads to Recovery (R2R) is one of Mayor Johnston’s 2024 initiatives to move 200 individuals struggling with addiction or mental health out of the criminal justice system and into a coordinated intervention, treatment, and rehabilitation pipeline.

As a R2R Case Manager, you will work closely with additional R2R case managers, supervisors, and community-based partners across the City of Denver to establish a coordinated response within the intersection of criminal justice and co-occurring disorders. The Case Manager will be responsible for outreach, in-reach, client check-ins, data collection, client tracking, client placements and referrals, and indefinite client care management and support. The Case Manager will be responsible for maintaining healthy relationships with team members, clients, and community-based partners.

Specifically, as the Case Manager – Roads to Recovery, you will:

  • Manage a caseload of clients with high-service utilization and needs that could include transiency, behavioral and mental health disorders, substance use disorders, medical health, job readiness and education, and criminal justice involvement.
  • Work as a team amongst Denver City agencies to include The Office of Social Equity and Innovation, The Department of Safety, The Office of Neighborhood Safety, The Office of Housing Stability and other programs managed by The Department of Public Health and Environment
  • Maintain positive and co-working relationships with community partners and health providers.
  • Actively participate in community outreach, jail-based in-reach, diversion, and reentry efforts for identified clients.
  • Support clients with a wrap-around care management model to ensure consistent communication, engagement, and employable “safety nets” in the event of client disengagement.
  • Act as a liaison between R2R program management, client referral, and community partners.
  • Meticulously track client data, client engagement, and client outcomes.
  • Transport clients to treatment placements, resources, or other services.
  • Along with all department staff, this position will actively participate on an emergency preparedness and response team to support DDPHE’s responsibilities outlined in the City’s Emergency Operations Plan. This may require being ‘on-call’ from time to time to help respond to emergencies. Additional training commensurate with assigned duties will be provided.
  • Other duties as assigned.

What You’ll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience, skills, and characteristics:

  • Exceptional organization skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills, along with initiative, empathy, flexibility, and patience, which will translate to work with clients, other City agencies, and community partners.
  • Experience with at least one of the following topics: health education, mental health, and substance use.
  • Experience working with people who use drugs or knowledge of harm reduction best practices, or both.
  • Experience working with people experiencing transiency, mental and/or behavioral health disorders, and/or substance use disorders.
  • A tenacious work ethic.
  • Ability to adapt to changing situations.
  • Willingness and capability of working with a diverse group of people to achieve a common goal.
  • Bi-lingual or multi-lingual would be highly beneficial for this work, though not required.

Required Minimum Qualifications

Education Requirement: Bachelor’s Degree in Social Work, Psychology, Mental Health, or a related field.

Experience Requirement: Three (3) years of experience working with and counseling patients and individuals with special needs such as mental health issues, substance abuse, homelessness, and marginalized individuals within the criminal justice system.

Education and Experience Equivalency: Additional appropriate education may be substituted for experience requirements.

License/Certification Requirement: Requires a valid Driver’s License at the time of application.

Licenses and certifications must be kept current as a condition of employment.

Application Deadline

This position is expected to stay open until Sunday, October 20, 2024. Please submit your application as soon as possible and no later than that date at 11:59 p.m. to ensure consideration.

To be considered for this position, you must include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab):

  • Cover Letter
  • Resume

About Everything Else

Job Profile

CS3419 Behavioral Health Specialist

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Limited (Fixed Term)

Position Salary Range

$60,669.00 - $100,104.00

Starting Pay

$60,669.00 - $100,104.00

Agency

Dept of Public Health & Environment

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.

Job Tags

Holiday work, Full time, Fixed term contract, Local area, Remote job, Night shift, Sunday,

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