Job Description

The  Maintenance Supervisor is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently

RESPONSIBILITIES:

· Ensure that the physical aspects of the community meet the Company's established standards for safety, appearance, and operation within the budgeted financial goals

· Hands-on maintenance duties necessary to maintain and enhance the value of the community, diagnose problems, and make repairs in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, dry walling, exterior structure, and appliances

· Manage the inventory of "ready" apartments to support the community's marketing and leasing efforts

· Schedule contractors and assist with completion of the turn process

· Inspect ready apartments for move-in quality

· Consistently and genuinely demonstrate exemplary principles of customer service and teamwork

· Ensuring the best possible appearance of each apartment prior to new resident move-in

· Identify items needing additional attention in the apartment, i.e. ripped carpet, torn linoleum, window or door repair, etc

· Provide assistance with apartment turnovers as directed

· Respond appropriately to emergencies according to policies and procedures

· Supervise Maintenance Technician(s) and Groundskeeper(s)

· Other duties as assigned

QUALIFICATIONS:

· High school diploma or GED equivalent is required

· 2-5 years of property management experience is preferred

· 1 year of supervisory experience strongly preferred

· Experience in all facets of HVAC, electrical, plumbing, carpentry, drywall, and appliance repairs is required

· Must have excellent customer service skills, strong attention to detail, and basic maintenance skills

· Working knowledge of pool service/maintenance preferred

· Type I and Type II EPA Universal certification preferred, or able to obtain

· Must be able to lift a minimum of 50 lbs. and work 8-12 hour standing shifts

· Must be able to work weekends and be available for on-call emergencies

· Reliable transportation required

SKILLS AND ABILITIES:

To perform the job successfully, an individual should demonstrate the following competencies:

· Embodies Laramar Core Values

· Strong oral and written communicator

· Positive attitude, organization with strong attention to detail required

· Participate in proactive team efforts to achieve departmental and company goals

SUPERVISORY EXPECTATIONS:

Directly supervises one or more employees.

Physical Demands and Work Environment: (The phrases "occasionally," "regularly," and "frequently" correspond to the following definitions: "occasionally" means up to ⅓ of working time, "regularly" means between ⅓ and ⅔ of working time, and "frequently" means ⅔ and more of working time.)

● The work environment is the typical multi-family housing environment. The employee must complete their work satisfactorily in an environment where there are significant distractions, including staff, clients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. Must be able to drive to sites or meetings with clients.

● The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

● While performing this job's duties, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms, and stoop, kneel, crouch, or crawl.

● The employee must regularly lift and/or move up to 50 pounds and should do so in a sound and safe manner. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

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