Job Description

Overview

Glossier is a people-first beauty company on a mission to give everyone a voice through beauty. We create physical, digital, and offline experiences inspired by our community that foster connection, inspire a sense of belonging, and invite people to participate in Glossier. We are inclusive, customer-devoted, curious, courageous, discerning, and results-driven.

Be the Glossier champion by building brand awareness in Sephora accounts through high sales productivity, building relationships with in store Sephora team members and delivering exceptional client service to Sephora customers.

Key Responsibilities 

Sales: 

• Achieve all retail sales objectives as outlined by Glossier leadership 
• Inspire clients and beauty advisors to fall in love with Glossier through beauty expertise, product knowledge and artist skill set
• Host and support FSCs and self led events 

Operations: 

• Support stores with maintaining gondola and stock 
• Demonstrate the ability to work in a fast paced environment. 
• Follow all Sephora policies and procedures. (This includes Dress Code, as well as Cell phone use) 
• Maintain consistent communication with RAE, providing sales results and daily store visit feedback 

Education & Training:

• Complete brand and product orientation, quarterly virtual and launch trainings 
• Train on Glossier tips & tricks and link selling

Expectations

• Meet or exceed weekly sales and event goals
• Support stores in maintaining the Glossier gondola through cleaning and stock replenishment
• Partner with stores to host self led events 
• Support RAE with local trainings 
• Drive influence through relationship building, championing new launches, events and Sephora trainings

Qualifications 

• Sephora experience is preferred but not required
• Passion for Glossier, sales and the beauty industry 
• Flexibility in scheduling: holidays, weekends & evenings
• Strong proficiency in customer service, retail, beauty( skincare, makeup and fragrance)
• Excellent Verbal, written communication skills

Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate’s qualifications, skills, and experience. 

NOTE: Glossier requires all newly-hired employees whose job responsibilities require them to work from a Glossier office or retail location or require them to travel, work in person with vendors or others or participate in creative productions to be fully vaccinated against COVID-19. Glossier is an equal opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state or local law.

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.

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