Job Description

Job Announcement: HR2025:09

Position Title: Certified Pharmacy Technician

Advertising: Publicly

Department: Health

Division: Health & Human Services

Immediate Supervisor: Chief Pharmacist

Department Director: Director-Health

Employment Status: Non-Exempt

Position Type: Regular Full–Time

Mandatory Reporter: No

Background Check Required: Yes (data-sensitive)**

Opening Date: Monday, January 13, 2025

Closing Date: Monday, January 27, 2025 by 5:00 p.m.

Preference shall be given in accordance with the Title 33 (Tribal Employment Rights) of the Tribal Code/DFWP.

Overall Objectives of Position  

The Certified Pharmacy Technician is responsible for support services as assigned within the Tribal Pharmacy and Health Department. The Certified Pharmacy Technician assists the pharmacists and health clinic in the appropriate procurement and efficient delivery of medication(s) to the patient for whom they have been prescribed by a licensed medical provider. The Certified Pharmacy Technician must provide excellent customer service and possess the ability to handle a variety of patient case scenarios with privacy. This job description is not an all-inclusive list of the duties and responsibilities of this position. The Certified Pharmacy Technician is expected to perform all duties and responsibilities necessary to meet the goals and objectives of applicable programs.

The Certified Pharmacy Technician is expected to live the Purpose and Values of the Poarch Band of Creek Indians and will go beyond the call of duty.

Primary Responsibilities of the Certified Pharmacy Technician

• Provides customer service including assisting patients and other healthcare providers with questions and concerns. Directs patients and other healthcare providers to the appropriate pharmacy staff member or health department staff member.
• Assists the pharmacists to assure that prescriptions are filled, labeled, and dispensed accurately and timely, and in compliance with laws and regulations.
• Performs duties involving the patient check in and check out process in the waiting room and drive thru window, and answering phones.
• Oversees the procurement of pharmaceuticals, office supplies, and fiscal accountability as it applies.
• Navigates through information regarding patient medication profiles through the Resource and Patient Management System (RPMS)/Electronic Health Record (EHR) and processes prescriptions and manages workflow through ScriptPro.
• Maintains the procurement and recordkeeping of pharmaceuticals and pharmaceutical supplies for the Tribal Pharmacy and Health Department inventory.
• Maintains and updates patient records, archiving, scanning, etc. as it pertains to pharmacy services.
• Performs other duties as assigned by appropriate person.

Day-to-day Responsibilities

• Prepares medication for patients through mixing, counting medications, and labeling bottles under the direct supervision of a pharmacist, assuring accuracy which is verified by a pharmacist.
• Receives and verifies new prescriptions as Formulary or Non-Formulary products, in house fill or mail order, and directs them for processing accordingly.
• Reviews written and telephoned refill requests and directs them for processing accordingly.
• Performs drug storage inspections, per policies and procedures, for a pharmacist's review and action as appropriate.
• Organizes and maintains medication storage areas in compliance with laws and regulations.
• Compiles and places orders for pharmaceuticals and pharmaceutical supplies, based on inventory control system, according to purchasing guidelines and budget. Receives and checks stock orders. Replenishes inventory on shelves in pharmacy and health clinic. Prepares documents for finalization by a pharmacist.
• Prepares and participates in audits.
• Replenishes active stock of bottles, vials, and supplies on a daily basis.
• Assures compliance with Health Department Infection Control guidelines in work areas and patient areas.
• Maintains clean patient and work areas.
• Maintains the pharmacy prescription filing system, records, and assists with pharmacy billing.
• Reviews medication recalls, reconciles billing from contract wholesaler & contract pharmacy.
• Assists with developing and maintaining procedures within the pharmacy and health clinic.
• Assists with pharmacy insurance billing and PA's. 

Education/License/Certification and Experience Requirements

• High School Diploma or equivalent required. Associate's Degree preferred.
• Active unrestricted registration as a Pharmacy Technician with the Alabama State Board of Pharmacy required. 
• Certification (CPhT) through the Pharmacy Technician Certification Board or National Healthcare Association within ninety (90) days of hire. 
• Must maintain current professional licensure in Basic Life Support (BLS) or obtain licensure within ninety (90) days of date of hire.
• Minimum one (1) year employment experience in pharmacy required.
• Minimum one (1) year employment experience in customer service required.

Skills Required

• Absolute confidentiality, adhering to HIPAA guidelines and the Privacy Act.
• Must have knowledge of current legislation that affects the health care program and delivery system.
• Must have a working knowledge of computers and electronic health records, with the ability to work in a Windows environment with various software programs such as Microsoft Office software and etc. Must successfully pass pre-employment computer skills exam.
• Ability to work in a high-performance, fast-paced, high-pressure environment.
• Adept at multi-tasking, have unquestionable integrity, with an uncompromising commitment to quality.
• Must be able to work in a team environment and independently.
• Must be people oriented and relate well to people from diverse backgrounds.
• Must possess good eyesight (with or without corrective lenses), good manual dexterity, ability to bend, lift, and stand for periods of time.
• Exceptional interpersonal and communication skills, both verbally and in writing.

Additional Requirements

• Ability to work odd and irregular hours, as needed.
• Must successfully pass the required criminal and character background check.
• Ability to travel and participate in required training, leadership development, and other events.
• Ability to adequately and successfully perform all duties and responsibilities of this position.

Every applicant must complete an application provided by Human Resources. A resume will not be accepted in the place of an application.

**Please note ALL individuals selected for employment are required to complete a background investigation. Individuals being placed in positions designed as child-sensitive or data-sensitive must successfully complete a background check prior to employment.

INDIAN PREFERENCE, SPOUSAL PREFERENCE, OR FIRST GENERATION:

In the event more than one applicant meets the requirements, as stated in a job description, preference shall be given in the following order: (1) Tribal Member (2) First Generation Descendant of a Tribal Member (3) Spouse of Tribal Member (4) Indian (5) Non-Indian

In the event that a position of employment is funded in whole or in part my any federal grant and/or contract or other public funding, preference shall be given in the following order: (1) Indian (2) Non-Indian

In order to receive preference, the appropriate documentation must be submitted.

Job Tags

Full time, Contract work, Immediate start,

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